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Questions or comments?

US & Canada: (800) 852-3504 Worldwide: (706) 353-6547

techsupport@olisweb.com

Warranty Extensions

All OLIS clients are encouraged to keep their instruments under warranty for immediacy of support and repairs and (frankly) for our fiscal stability. Our full staff is available to every user of all OLIS equipment for free under the first year warranty. Your need for support will not end at that point, and our need for your assistance in covering the costs of top quality support personnel, immediate repair/ replacement hardware, and software updates does not end either. By honoring our request for an annual warranty extension at less than 5 % of the original purchase price of each OLIS product, we both win. Thank you for helping us offset the price of keeping top tier support staff in place for your use. Request a price quotation for a single or multiple year warranty extension here. [sales@olisweb.com]

 

The Olis S-16 Conversion - Page 4

Procedures for returning both internal & external components

In addition to the external components listed in the previous section, the monochromator card assembly, internal monochromator cable, and cable to the ScanDisk must be removed, carefully packed, and shipped to Olis.  Before removing the internal hardware requiring upgrade, you will need to move the monochromator to 1000 nm to facilitate accurate placement of the new sensor mount. Enter the RSM software and go to Live Display. In Live Display, press "M—Move RSM Wavelength" then type "1000."


Pictured above are the internal monochromator cable, the cable to the scandisk and the mono card assembly.

Close-up of the mono card assembly.
The original calibration sensor located on the mono card (circled, below left) will be replaced with a new sensor mount (below right) which you will install inside the DeSa monochromator. The original mono card will be upgraded and installed inside the new control box you will receive.

Original calibration sensor

New sensor mount

 

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130 Conway Drive | Suites A, B & C | Bogart, GA 30622 | 1-800-852-3504 | Phone: (706) 353-6547 | Fax: (706) 353-1972 | Email: sales@olisweb.com